Privacy Policy

Totran Transportation Services Privacy Policy

Effective Date: November 12, 2024

1. Introduction
Welcome to Totran Transportation Services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

2. Information We Collect
• Contact Information: Name, address, email, Cell phone number, Banking information.
• Transportation Details: Pickup and delivery addresses, package contents, and tracking information, weights, dimensions, drawings, shipper, consignee, manufacturer.
• Usage Data: Information about how you use our services, including your IP address, browser type, and access times.

3. How We Use Your Information
We use your information to:
• Provide and improve our services & pricing.
• Process transactions and send related information.
• Communicate with you about your account or transactions.
• Send you updates, promotions, and marketing communications.
• Comply with legal obligations and protect our rights.

4. Sharing Your Information
We may share your information with:
• Service Providers: Third-party vendors who help us operate our business.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Mobile data will not be shared with 3rd parties or affiliates for sales or marketing purposes.

6. Your Rights
You have the right to:
• Access and update your contact information.
• Request the deletion of your information.
• Opt-out of receiving communications.

7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at
Totran Head Office @ 403-723-0025 or email us at info@totran.ca